1. What delivery company you use?
We have China Registered mail, EMS, Fedex, DHL, Hong Kong air mail, DPEX, Aramex Special Express, sea shipping.
2. How about your shipping fee?
Shipping fee is counted automatically by system base on parcel weight. Also we provide Air Cargo shipping, and sea shipping. You may see the details in About shipping
3. Why the shipping fee for my order so high /low?
Shipping fee bases on weight of parcel and destination. So the heavier your parcel is, the higher shipping fee you have to pay.
4. How long will it take to get my order?
Since receiving your payment, we’ll start to prepare goods. Usually we take 2-3 days to finish the preparing and then send them out. If all your items are in stock, we'll send it in 24 hours after receiving your payment. But if several of your styles are out of stock provisionally, we’ll take 3-5 days to get it from factory.
5. Why I can't check on website of EMS after receiving the tracking number?
EMS usually delays on updating the information on their website. So please be patient and check it some time later.
6. How can I know the shipping fee when picking goods?
All shipping fees are counted by our system. You can try to add the items to cart then click “check out”. Before submitting the order, you can see the shipping rate.