After-sale Service:
Any after sale problems, you can contact us by the following steps:
1. Download the complain chart, fill in your information and problems. Download complain chart.
2. Send it by email to after-sale@wholesale-dress.net. We will deal with your problems as soon as possible.
Important tips:
You need to complain in 7 days after receiving the goods and provide necessary proof of the problems (for example: using photos). Otherwise the processing of your complaint will be delayed or denied.
Complain chart (just copy and edit then send to us by email)
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Customer name:
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Order number:
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E-mail:
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How many items have you received for your order?
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Complain Content
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Complain Number
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Item Number
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Problems Descriptions
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Check result(fill by wholesale-dress.net)
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1
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2
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3
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4
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5
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You want us how to solve the problems:
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Solution (filled by Wholesale-dress.net):
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Solution
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Name
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Date
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Solution details
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Manager: Frank
Tips:
1. We’ll reply you in 24 hours after receiving this chart, specifying about the next step to solve the problems.
2. If there are quality problems with the product, you need to show us some proof with photos. Digital camera is recommended here.
Suggestions and Advice:
Any suggestions and advices are welcome. Please feel free to contact us and help us to improve our service and website! You will be rewarded for elpfull advice.
Send email to: suggestion@wholesale-dress.net
